office redundancy

Customer Service Conundrum: Redundancies vs. Specialized Leads

In the world of online customer service, no position looks exactly like the next, and no job will be exactly like your last one. But when it boils down to promoting maximum efficiency as an online customer service representative, which methodologies and … Read More


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Expand your Customer Service Hours Today

Your business is hopping. You leave work each day huffing and puffing because of all the customer questions, and you’re afraid you’re losing momentum because you’re not open in the evening. Sounds like you’re ready to take customer service to the … Read More