balance customer needs

Customer Needs with Company Purpose: A Balancing Act

Your business wouldn’t exist if it didn’t have customers. They provide revenue and give you important feedback that helps you develop a better product. But sometimes, customer needs can get overwhelming because they surpass the reason your company even exists. … Read More


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Expand your Customer Service Hours Today

Your business is hopping. You leave work each day huffing and puffing because of all the customer questions, and you’re afraid you’re losing momentum because you’re not open in the evening. Sounds like you’re ready to take customer service to the … Read More